ORDERS AND DELIVERY

Browsing the electronic shop www.e-shop.knitwicks.com  is totally free and accessible from all corners of the world, and does not oblige you to register and/or purchase goods.

I. ORDERS

You may place your order as a registered customer or a visitor.

To make your order you need to give us:

Provided you have already registered on our online shop www.e-shop.knitwicks.com, your data will be automatically entered

Has   the order been successfully placed, you will receive a confirmation by e-mail on the address you have provided. The confirmation by e-mail includes the name of the good, the number, time and date of the order being made, and its value.

Orders on the electronic shop www.e-shop.knitwicks.com  are received 24 hours a day, 7 days a week.

We, the staff of www.knitwicks.com  do our best you orders be processed and delivered in maximum short terms.

Orders received and paid from Monday to Friday are sent the next day, excluding the public holidays.  Orders received on Saturday or Sunday are sent on Monday.

II. PAYMENT

For each good, the customer has to pay the price declared on the electronic shop at the time of the order.

http://www.creatinggenius.com/images/paypal_logos.gifThe payment is performed by the international payment system PayPal. Thus, our system has no access to you debit and credit cards numbers, and bank accounts, which guarantees security during the transaction without any threat of fraud.

 

III. DELIVERY

http://www.portal-silistra.eu/images/news/d8f0e5542cf1edb8efdb695fbbf804d6.jpgThe delivery is performed by “Bulgarian  posts Ltd”.

All packages offered by www.e-shop.knitwicks.com  include free delivery within the countries of the EU, under the following conditions:

As  feedback  that we have  sent  the order within the terms stated above , on the e-mail you  have provided , you will receive  a photo of the package with the post stamp and  the shipment track number  ( when it is due).

The term for delivery within the EU varies between 5 to 14 days.

The staff of www.knitwicks.com  does not take responsibility for any delay on behalf of the “Bulgarian posts” or other local post office.

 

IV. PURCHASE CANCELLATION

Being a customer, you own the right to cancel the ordered good within 14 calendar days following the delivery provided it is not used, damaged and has preserved its trade outlook.

www.e-shop.knitwicks.com  does not pay for the return transportation of the cancelled order.

If the trade outlook of the good has been damaged while being transported, you need to contact a local post office representative and make a protocol of the damaged package.

For any problems concerning the usage of the electronic shop, orders or more information, please,  contact us on www.e-shop.knitwicks.com  or use our contact form.

Powered By Moby
www.e-shop.knitwicks.com © 2017